Return and Refund Policy
Last updated: January 01, 2022
Thank you for shopping at Promologik.
If, for any reason, you are not completely satisfied with a purchase we invite you to review our policy on refunds and returns.
The following terms are applicable for any products that you purchased with Us.
Interpretation and Definitions
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of this Return and Refund Policy:
Your Order Cancellation Rights
You are entitled to cancel Your Order within 7 days without giving any reason for doing so. The deadline for cancelling an Order is 7 days from the date on which You received the Product or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered digitally.
In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:
We will reimburse You no later than 7 days from the day on which We receive the returned Products. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.
Conditions for Returns
In order for the Products to be eligible for a return, please make sure that:
The following Products cannot be returned:
We reserve the right to refuse refunds on any products that does not meet the above return conditions in our sole discretion.
Initiating a refund
If You are not satisfied with our service or product, You may email us to our mailing address below and ask for a refund to initiate a return on your order.
If you have any questions about our Returns and Refunds Policy, please contact us:
By email: Info@promologik.com